Posted 8:16:07 PM. $350 total cost. In-demand career. As The Voice of 9-1-1™, NENA is the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. Spend a day with MetCom Dispatcher Sara Shover as she answers 911 calls, provides information to crews over the radio, provides a behind the scenes tour and lives out a typical day at South Metro VoiceDispatch Lab is a 911 dispatch training software platform that lets call takers and dispatchers practice real-world 911 scenarios, emergency call handling, and EMD workflows in a safe, controlled environment. EMD is essential as part of the Emergency Medical Services because it allows medical care to begin at the point of the 911 call until the responders arrive. Ambulance, Fire and Police Dispatchers. This course provides introductory training for a wide range of concepts and skills needed to successfully work in a public safety communication center. On-the-Job Training Counties provide robust telecommunicator training programs that will teach you: How to ask questions and manage 911 calls Local geography Protocols for processing EMS, fire, and law enforcement calls Specialized topics like: CPR Missing persons HAZMAT Aircraft/marine incidents Helping callers with access and functional needs Oct 24, 2019 · Appointees who successfully complete the 12-month Training period will be eligible for advancement under Civil Service Commission procedure to the title of Public Safety Telecommunicator. 9-1-1Course The State of New Jersey requires all EMDs to obtain a BLS/CPR Certification. The major City of Newark, which is the largest city in New Jersey and one of the nation’s largest hubs for air traffic, shipping, and rail service, is home to more than 277,000 people. Other organizations have created guidecards and requested that they be added. Training includes The Center is located within the Dempster Fire Training Center and is staffed 24 hours a day / 7 days a week /365 days a year by 16 full-time dispatchers, four supervisors, a systems analyst, and the Chief of Communications. Provide your emergency communications trainees with lifelike emergency call training during their NECI911 Certification. We provide comprehensive public safety dispatcher training to prepare them for the situations they Basic 911 & Emergency Medical Dispatch Bundle Training Prepare to become a certified Basic 911/Emergency Medical Dispatcher through the 72-hour Dispatch Training Course at PCCC’s Public Safety Academy located at 300 Oldham Road in Wayne. Easy 1-Click Apply Hackensack Meridian Health 911 Dispatcher, EMT/Paramedic Full-Time ($29) job opening hiring now in Edison, NJ 08820. New Jersey’s Office of Information Technology, Office of Emergency Telecommunications Services, oversees the state’s extensive and decentralized network of 911 emergency communication services, which includes more than 300 Public Safety Answering Points (PSAPs) and Public Safety Dispatch Points (PSDPs). Aspiring Emergency Medical Dispatchers, healthcare and emergency services workers, firefighters, paramedics, police officers, and more. 5 hours of Emergency Medical Dispatcher. Online courses are led by APCO Institute adjunct instructors but offer the flexibility to be accessed and viewed at a time convenient to the student. 911 Dispatcher Requirements and Certification Meeting 911 dispatcher requirements involves knowing about the specific organizations that provide the appropriate certifications. Our centrally located training center in Matawan, New Jersey trains over 800 students annually in a wide range of disciplines. 4 In-Service Training Requirements Certified Training Officer Course – Replacement Instructor Manual 9-1-1 Communications Officer – Recertification Course Emergency Medical Dispatch Officer – Recertification Course Bomb Threat Calls CE Course – Student Course Bomb Threat Calls CE Course – Instructor Manual Bomb Threat Calls CE Course – PowerPoint This program meets the following national certification standards: This comprehensive program ensures that individuals are well-prepared to serve in emergency communication roles with confidence and competence. Many different courses are available with tests and certificates. Passaic County Community College. Apply to Public Safety Officer, Senior Dispatcher, Dispatcher and more!. Initial and ongoing training is an essential component of a 911 dispatcher’s career. com Module 2 consists of NJ Emergency Medical Dispatch (EMD) This course, rewritten in 1996, used the NHTSA’s National Standard Curriculum for EMD as its basis. We would like to show you a description here but the site won’t allow us. Trained telecommunicators, using locally approved EMD Guidecards, quickly and properly determine the nature and priority of the call, dispatch the appropriate response, then give the caller instructions to help treat the patient until the responding Police and EMS This is a 24-hour national certification or 32-hour NJ certification course that certifies formerly trained and experienced emergency communications personnel with the NHTSA EMD National Standard Curriculum. All lessons are completed online, with 24/7 access from any internet-enable device. This course is the state mandated 32 hours Emergency Medical Dispatch Program. Understand how to request training materials from NECI Understand how to certify others as an 9-1-1 Communications Dispatchers Prerequisites This is a train-the-trainer course, not a basic certification course. A PST must be able to handle any situation that maybe on the other end of that 9-1-1 call. Police Communications Technicians (911 operators/radio dispatchers) are assigned to the department's Communications Section as 911 emergency call takers. This training meets the requirements as outlined under the state 9-1-1 regulation. 9-1-1 Basic Communications Officer NJ Emergency Medical Dispatcher - EMD NJ Emergency Medical Dispatcher - EMD This 40 hour course blends the knowledge and skills needed for a basic 911 dispatcher. The learning portal for Priority Dispatch (PDC) and the International Academies of Emergency Dispatch (IAED), where Emergency Dispatchers can earn certification and recertification Students will gain the knowledge and skills to become a Basic 911/Emergency Medical Dispatcher through the 72-hr Dispatch Training course at PCCC's Safety Academy. Student Enrollment For Upcoming Events Class Type: Nov 28, 2018 · « Back to Programs Emergency Medical Dispatch 911/EMD This 40-hour approved NECI course provides the basic level of certification required by the State of New Jersey for any personnel working for a police department or other dispatch agency where 9-1-1 calls are answered. Students who successfully complete courses are eligible to sit for the certification exams Dec 27, 2022 · This online certification course will cover the skills and knowledge needed to work as a basic 911 dispatcher. Completion of the New Jersey Basic EMD Course means that the student has met all of the requirements of National Standard Curriculum. 18 hours. Jul 14, 2025 · Learn how to become a dispatcher, including dispatcher requirements, certification for 911 and public safety job areas, job duties, and career path. The learning portal for Priority Dispatch and the International Academies of Emergency Dispatch, where Emergency Dispatchers can earn certification and recertification. TELECOMMUNICATOR TRAINING POLICIES Telecommunication and Emergency Medical Dispatch Abstract Training and maintaining certification for New Jersey Telecommunicators, Emergency Medical Dispatchers and Instructors Dec 19, 2025 · Police dispatchers serve in 9-1-1 call centers and help to protect communities. Search 911 dispatcher jobs in Southtown, NJ with company ratings & salaries. The basic 40‑Hour Telecommunicator Training Course, as approved by the Office of Emergency Telecommunication Service (OETS), is designed for dispatchers having less than 320 hours of public safety dispatch experience. Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city. 911 Dispatcher - Non-EMTJFK University Medical Center Edison, New JerseyApplyRequisition #…See this and similar jobs on LinkedIn. 32 hours. Learn how to become a 911 dispatcher in the state of New Jersey. They serve as radio dispatchers of police resources and perform all other clerical and administrative duties related to the provision of emergency service. 42 open jobs for 911 dispatcher in Southtown. 18 911 Dispatcher jobs available in New Jersey on Indeed. Youth Fitness Specialist Gold Certification training in West Windsor, Mercer County, NJ. 78. Don't wait - apply now! Learn how to become a 911 dispatcher in Newark New Jersey - Get salary and training program info here. With training being an invaluable aspect of a 911 dispatcher’s long-term success, it is important to familiarize yourself with programs 911 dispatcher certification. Apr 7, 2025 · The training certifies experienced emergency communications personnel, preparing them to effectively assess, prioritize, and dispatch medical calls under agency medical control. Training and education are an integral part of any 911 dispatcher job. Education, resources, and licensure requirements for 911 operators at 911-Operator. The is a 40-hour program produced by International Academies of Emergency Dispatch (IAED). Learn more at 911-Operator. Our training program requires no previous public safety experience. This course is designed to provide dispatchers (Police/Fire/EMS) with the necessary information and skills to function as an EMD. Learn about the telecommunicator role in public safety, radio broadcasting Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures. And the most significant training often occurs within a 911 dispatcher certification program, either through the state, through a national association, or through a combination of the two. NJ Emergency Medical Dispatch Course Course Description: This course is the state mandated 32 Hour Emergency Medical Dispatch Program. Learn about the telecommunicator role in public safety, radio broadcasting Search Emergency dispatch operator jobs in Wall, NJ with company ratings & salaries. Provides resources, training, and accreditation for emergency dispatch professionals worldwide. 911 Dispatcher, EMT/ParamedicJFK University Medical Center Edison, New JerseyApplyRequisition #…See this and similar jobs on LinkedIn. NECI Certified Instructor for Emergency Medical Dispatcher, Basic 9-1-1 and Fire Communications Officer. Having the proper 911 operator education and training are key components to all 911 dispatcher or operator jobs. Topics include EMD responsibilities, legal/liability issues, interpersonal communications, providing proper medical instructions by phone, and use of emergency medical guide cards. See full list on healthcarepathway. Section 2 - Student Certification 2. Jan 12, 2026 · 3 years of emergency and/or medical transport dispatching experience preferred 911 Officer (BTC) and EMD (New Jersey or National Academy). The Emergency Telecommunicator course provides an introduction to emergency telecommunication centers’ technology, processes, and ethics. 911-Operator. Participants will also receive training in pre-arrival emergency medical instructions, along with hands-on exercises and demonstrations. The Bergen County Communication Center prides itself on the level of training each of our Public Safety Telecommunicators (PST) receive. Online Training for Public Safety Communications Professionals Our online dispatcher training classes provide training for 911 Operators, Police Dispatchers, and other Public Safety Telecommunicators that need or want the convenience of online training. 1 Student Qualifications and Prerequisite Requirements for Basic Communications Training 2. The course is designed to prepare you to learn effective communication in an emergency situation and help you earn a certification through the International Academies of Emergency Dispatch (IAED) as Emergency Telecommunicators. This is a 40-hour program produced by International Academies of Emergency Dispatch (IAED). Browse 29 NEW YORK 911 EMERGENCY DISPATCHER jobs from companies (hiring now) with openings. 911 Training Institute specializes in science-based training designed to enhance the skills of first-responders. This two-week 9-1-1Basic Telecommunicator Course, "BTC" and Emergency Medical Dispatch, "EMD" course provides the basic knowledge, skills, and experience to understand the functional operation of an emergency communications system, and their role and responsibilities within the emergency communications system. When the call comes, the person answering has to be ready because this is when seconds count. Once the trainee completes the required academic training they then continue to work with their assigned Shift Training Officer in the dispatch room. What is 911 and What is a 911 Dispatcher? - 911 is the national number in the United States to dial when emergency help is needed, and 911 dispatchers are the people who take those calls and send fire, police, or ambulance services where needed. Dec 17, 2025 · The program provides instruction in handling emergency calls for law enforcement, fire and emergency medical services, including how to properly answer, prioritize and dispatch calls. The most up-to-date information on the technology and issues surrounding today’s public safety communications center will be reviewed in class. Hone your interpersonal communications skills and telephone techniques. Discover the steps to become a police dispatcher, including training and skills. Proper and timely training as well as a sound Medical Protocol are what help EMDs deliver quality care to the public with emergency medical needs. Org. Our AI-powered call simulator provides almost-real-world experience to help your new dispatcher quickly learn to handle any situation they will experience on the job. Learn how to become a 911 dispatcher in Bloomfield New Jersey - Get salary and training program info here. The Emergency Telecommunicator is an essential component of any effective public safety response system. CPR Preferred Emergency Medical Technician or Paramedic. 2 EMD Eligible Student Qualifications and Prerequisite Requirements 2. Complete our 911 Dispatcher Basic Telecommunication training course in only 8 weeks, part-time, online, and receive the Public Service Telecommunicator Certification allowing you to work as a 911 Dispatcherin the State of New Jersey. Our educators focus on quality and effective teaching that drives our passion for delivering the best safety and emergency training. Schedule of Training Classes and Events Association of Public Safety Communications Officials (APCO) - Public Safety Telecommunicator (PST) International Academy of Emergency Dispatch (IAED) - Emergency Telecommunicator Communications (ETC) National Emergency Communications Institute (NECI) - Emergency Communications Officer (ECO) Aug 11, 2025 · The National 911 Program supports the work of the 9-1-1 community to provide training strategies for telecommunicators. Course Description Prepare for the 40-hour 9-1-1 Officer Basic Dispatcher National Certification in this course, which covers the skills and knowledge needed to work as a basic 911 Dispatcher. Prepare for the 40-hour 911 Officer Basic Dispatcher National Certification, which covers the skills and knowledge needed to work as a basic 911 Dispatcher. CPR Training NJ Emergency Medical Dispatch Course Forms: NJ EMD Class Registration Form NJ EMD Class Registration Form (template) save and fill out as needed. The course is not designed to teach the instructor candidate basic call-handling techniques. Learn how to become a 911 dispatcher in New Jersey - Get salary and training program info here. This 40-hour 9-1-1 Basic Communications course provides employees with the basic knowledge, skills, and experience to understand the functional operation of an emergency communications system, and their role and responsibilities within the emergency communications system. com. Find job opportunities near you and apply! Our centrally located training center in Matawan, New Jersey trains over 800 students annually in a wide range of disciplines. 6 days ago · Posted 8:17:43 PM. The APCO Institute provides affordable training, certification and resources for public safety communications professionals at all levels. Dispatchers are specially trained in crisis communication skills to stay The Bergen County Communication Center prides itself on the level of training each of our Public Safety Telecommunicators (PST) receive. We offer 9-1-1 Dispatcher, Emergency Medical Dispatch, First Aid, Bloodborne Pathogens, and CPR training virtually now! Community Training Associates has set up a way to do our usual classroom training virtually, which will consist of a Nov 28, 2025 · An Emergency Medical Technician (EMT) provides Basic Life Support (BLS) services for both emergency and non-emergency requests for service assigned by the appropriate dispatch authority in a Training / Certification / Licensure: Certified as an Emergency Medical Technician-Basic by the Commissioner of Health & Senior Services of the State of New Jersey p referred Public Safety Telecommunicator Basic Training Course within 6 months of hire. Emergency Medical Dispatcher Training Course within 6 months of hire. Students who successfully complete the courses are eligible to sit for the certification exams. 40 hours. CPR training is also included. Dec 20, 2025 · Mother Cruster!) 🔹 Who should attend: ️ Certified 9-1-1 Telecommunicators ️ EMD Certified Dispatchers Participants will: Take live simulated 9-1-1 calls Apply EMD protocols for medical calls Manage fire and law-enforcement scenarios Provide feedback that will directly shape future dispatcher training ⚠️ Attendees must be currently As The Voice of 9-1-1™, NENA is the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. 5 hour program consisting of 6 hours of no-cost, on-line FEMA training, 40 hours of 911 Basic Dispatcher Officer and 32. NJ EMD Class Registration Form (pdf) NJ EMD Guidecards New Jersey Emergency Medical Dispatch Guidecards for use on a computer. FIND SCHOOLSSponsored Content Featured Programs: Sponsored School(s) Southern New Dispatch Trainer Basic 911 Officer training in Paterson, Passaic County, NJ. Public Safety Telecommunicator (Emergency Call Taker/Dispatcher are assigned to the Regional Communications Center which is located in Westfield, New Jersey. Org is your resource for up-to-date, comprehensive information about the educational and training requirements for 911 dispatchers. Certification programs and resources for emergency dispatchers provided by the International Academies of Emergency Dispatch. Expressed interest in becoming a Public Safety Telecommunicator is accomplished by mailing or e-mailing a resume to the following locations: Community Training Associates serves the New Jersey, Pennsylvania and Delaware areas from single person to large group training is available at your location. Prepare for the secondary level of certification required for any officer or dispatcher who will answer 9-1-1 medical calls. Receive overviews of Police, Fire, and EMS functions. Use the search and filter options below to find what you need. Program covers the skills & knowledge needed to work as an entry-level 911 Dispatcher. Online training classes run from three weeks to six weeks in length, depending on the topic. Apply to Police Officer, Police Dispatcher, Management Analyst and more! Educational Training Courses Browse our catalog of courses including New Jersey Initial EMT, CPR, MAVO, 911/EMD, and so many more! The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. 3 Emergency Medical Dispatcher Recertification 2. Dispatchers are specially trained in crisis communication skills to stay 911 dispatching services in Newark, New Jersey, are provided by the City of Newark Public Safety Answering Point (PSAP). 25 open jobs for Emergency dispatch operator in Wall. Emergency Medical Dispatch is a systematic program of handling medical calls. Emergency Medical Dispatcher training in Paterson, Passaic County, NJ. These professionals must be able to effectively gather information and fully assess an emergency situation, then dispatch emergency medical, fire or law enforcement personnel as needed while offering pre-arrival instructions, which may include life-saving medical instructions. New Jersey OHSP | Home Online courses are a training option for those who may need to work around a busy schedule. The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Emergency Medical Services Training Emergency Medical Dispatch (EMD) This 32-hour Emergency Medical Dispatch course (EMD) uses the NHTSA EMD National Standard Curriculum to prepare Basic 9-1-1 Officer with the baseline knowledge and skills to function in the role of an Emergency Medical Dispatcher. The course addresses both functional jobs of complaint taker and dispatcher, rather than dealing with them separately. The Emergency Medical Guidecards used by the State of New Jersey are overseen by the State Department of Health. FEMA: Emergency Management Institute - Independent Study FEMA's Emergency Management Institute offers self-paced, free online training for public safety and emergency management. 1,912 Police Radio For On Duty jobs available on Indeed. Learn how to become a 911 dispatcher in Paterson New Jersey - Get salary and training program info here. $685 total cost. #EMT See company reviews 9-1-1 Dispatcher Training by The Public Safety Group Communication skills are a must for 9-1-1 Call Takers, Police Dispatchers, and other public safety telecommunicators in public safety communications.

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